Critical support for all virtual and physical machines
Synditech provides critical support for all virtual and physical servers/desktops in your environment. Synditech delivers critical end-user support so that you can offload internal IT support activities allowing your team to focus on other initiatives. Synditech team of experts provide:
- First-call resolution
- Desktop asset management
- Root-cause analysis
- Anti-virus/spam/security software
- Remote and self-service application distribution
- Operating systems support
- Peripheral connectivity—wireless networks, mobile, printers, VPNs.
- Configuration changes
- Patch management
- Power management
- Software distribution
Our Managed IT Services include high-level assistance:
- Single point-of-contact for requests
- Proactive alert notification
- Dedicated remote engineering support
- Comprehensive monthly performance reporting
For clients who require additional support, we provide full onsite engineering support and lifecycle management services.