Unified Communications & Collaboration (UC&C)
UC&C is the integration of real-time communication applications (such as instant messaging/ chat, presence, video conferencing, data sharing, whiteboards, call control and speech recognition) with non-real-time communication services such as unified messaging (voicemail, e-mail, SMS and fax). The goal of unified communications involves breaking down barriers so that people using different methods of communication and different devices can still communicate to anyone, anywhere, at any time.
Benefits of Unified Communications
Unified Communications Solutions
Cisco Business Edition 6000
Cisco Business Edition 6000 is an advanced collaboration solution that provides voice, video and unified communications applications such as Presence, Contact Centre, Video Communications and feature Rich Voice mail. The Cisco Business Edition 6000 is ideally suited for small to medium sized businesses
Cisco Communications Manager Express
Cisco Communications Manager Express is a reliable, feature-rich telephony system for up to 450 users. Cisco Communications Manager Express provides call processing to Cisco Unified IP Phones by enabling Cisco Integrated Services Routers (ISRs) to deliver unified communications to meet the voice and video...
Cisco Telepresence
Cisco Telepresence makes it easy to collaborate face to face, to innovate and resolve issues. Cisco Telepresence allows people to work together in new ways to transform business, and accelerate innovation. Telepresence enhances customer relationships, reduces travel expenses, and increases productivity
Cisco Jabber
Cisco Jabber allows you to be productive from anywhere, on any device. Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing from your PC, MAC Book, tablet or Smartphone.
Contact Center Solutions
Synditech's Contact Centre solutions allow you to deliver exceptional customer service as a true differentiation. Based on Cisco's market leading Contact Centre Express we can help you to meet and beat the service level expectations of your customers, whilst increasing employee productivity and reducing operational...